Downtime Cost Estimator

AESG is Growing

Downtime Cost Estimator
Service Contract Price4: $ 1,200
Service Contract ROI:#VALUE!
Instructions: Fill in the gray text areas with your data and assumptions. Total tangible and intangible downtime costs and total savings will be calculated at the bottom of the worksheet.
Basic Data
Estimated duration of downtime 48hours
No. of people affected by downtime10people
Average employee cost (burdened)$55,000per year
Productivity loss during downtime90%during downtime
Average normal business revenue per day$20,000per day
% of revenue which is lost (non-recoverable)75%during downtime
Shipping costs for repair1$2,000see note
Less Quantifiable Potential Losses
Permanent lost business$10,000
Compliance/reporting penalties$0
Lost opportunity$10,000
1Estimate up to $1000 each way for robot, shipped red, $200-500 for CNC related parts
Productivity Losses
Average cost per hour worked#VALUE!(based on 2,080 hrs/year)
Average cost per employee day#VALUE!(based on 8 hours/day)
Lost productivity per employee#VALUE!per day
Total cost in lost employee productivity#VALUE!over duration of downtime
Revenue Losses
Daily revenue loss#VALUE!per day
Total revenue loss during downtime#VALUE!over duration of downtime
Total tangible cost of downtime#VALUE!over duration of downtime
Intangible losses0over duration of downtime
Total Cost of Downtime#VALUE!
Service Contract Savings Estimates
Estimated downtime hours saved2#VALUE!
Estimated shipping costs saved3$2,000
Productivity Savings
Average cost per hour worked#VALUE!
Average savings per employee day#VALUE!
Average productivity savings per employee#VALUE!
Total recovered employee productivity#VALUE!
Revenue Recovery
Total revenue recovered#VALUE!
Total potential tangible savings earned from MEAU on-site limited warranty or labor service contract#VALUE!
2By selecting an extended limited warranty or service contract that includes on-site service, you can often save up to a day in shipping time in addition to the potential time savings of having a person on-site focused on diagnosing and addressing your issue as quickly as practical.
3All our on-site service contracts include free shipping of parts for the service call for your covered equipment.
4Enter the price of the extended limited warranty or service contract you are considering.
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AESG is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.


The Robotics Technician is an individual contributor position with overall responsibility to repair and rebuild SCARA robotic equipment, utilizing a combination of electronics knowledge and experience with electro-mechanical systems. This person is responsible for evaluating robots as to their technical status, providing a written proposal of necessary repairs, fulfilling repairs upon approval, rebuilding as required, and testing robots to the highest quality repair standards to ensure full functionality before handing over to shipping.

The basic responsibilities include but are not limited to:

  • Demonstrates a higher level of troubleshooting ability and is able to diagnose malfunctions on multiple product lines and models.
  • Responsible for completing RMA work orders on a timely basis.
  • Performs diagnostic testing, utilizing test software, and in the process completes repair checklists.
  • Performs repairs of electronic and electromechanical sub-assemblies.
  • Exhibits a higher level of electronics knowledge and troubleshooting skills at the board component level.
  • Performs Total Quality Checklists verifying Quality Control of other technicians and document failures that need remediation to the Operations Manager.
  • Mentors and assists other technicians in solving complex issues.
  • Completes all documentation and completes a failure analysis corrective action report when applicable.

The Core Competencies include:

  • Analytical Thinking – Breaks down problems and issues into components, and analyzes the costs, benefits, opportunities, and risks associated with each alternative solution.
  • Decision Quality – Gathers sufficient information to make an informed decision. Considers the short-term impact of decisions, including the risks and reactions of others. Takes a long-range view of the potential consequences.
  • Interpersonal Skills – Effectively communicating, building rapport and relating well to all kinds of people.
  • Customer Focus – Responds to customer requests in a timely manner. Communicates with customers to ensure that they are satisfied and that their needs are being met.
  • Initiative – Works independently to solve problems. Looks for opportunities to take on more responsibilities.

General Competencies

  • Flexibility – Readily modifying, responding, and adapting to change with minimal resistance.
  • Quality of Work – Demonstrates concern for the accuracy and quality of work and takes steps to correct mistakes and improve the overall product
  • Equipment Skills – Experienced with the use of robots, controllers, associated components, and test equipment including multimeters, oscilloscopes, etc.
  • Technical Skills – Versatility, ability to take on a variety of different tasks and roles within the organization.

Education & Experience

  • Associate degree – Junior college in electronics technology, technical school, or equivalent military training or certification.
  • 4-5 years experience in electronics and electro-mechanical troubleshooting.
  • Semiconductor industry experience is a plus.
  • Must be knowledgeable in the use of computer-based office systems and software.